Does S.O.S. Loans check my credit?
Yes. We check your credit with one of the three major credit reporting agencies. However, your credit score is not the only determining factor for loan approval.
How much is the application fee?
Nothing -- our online application is free. You will not be charged an application fee for filling out the online application. If your loan application is approved, there will be certain finance charges imposed in connection with your loan, which will be disclosed to you before you sign your promissory note.
Can I apply for a loan?
Yes, if you:
- are at least 18 years old
- have a Social Security Number
- have a valid US checking account
- are a resident of the State of California
- are not serving in the Military
- have an e-mail account registered in your name
How do I apply for a S.O.S. Loans loan?
- Just complete the online application.
- Call us at 1-800-503-6648 and one of our friendly loan advisors will pre-qualify your application.
When are you open?
Our loan processing hours are Monday through Friday, from 9:00 AM to 5:00 PM. We accept applications 24 hours a day, 7 days a week, online at www.sosloans.com. Any application not submitted during loan processing hours will be processed at the beginning of the next business day. We are closed on all banking holidays.
What documents will I need to provide?
In most cases you will need:
- a copy of your driver's license
- a voided check from your active checking account
and may also be asked to supply us with:
- a W-2 form
- a payroll stub
- a bank account statement
- a utility bill
*Self-employed applicants may also need to supply us with certain tax documents.
Is S.O.S. Loans licensed?
Yes. We are licensed in the State of California through the Department of Corprations with a Finance Lender's License No. 603F428
What can I expect after my application is approved?
We will ask you to fax in a copy of your driver's license and a voided check. You will then have an opportunity to review the payment terms and make a decision whether to accept or reject the loan offer. If you decide to accept our offer, you will complete our online loan agreement and execute the loan agreement electronically. For more details on our fast, simple loan process visit our How It Works page.
How fast will I get my money?
If the loan agreement is completed online before 3:50 PM Pacific Time, you should get your money the next business day. See our Funding Calendar on our Loan Products page.
What is the interest rate?
Our interest rates are located on our Loan Products page.
How do I make payments on my loan?
Typically, payments are withdrawn electronically from your checking account on your due date. We also accept payments through any Moneygram Express Payment outlet. Find a Moneygram Express Payment outlet near you by clicking the following link: MoneyGram Agent Locator - USA
Is there a penalty for paying my loan off early?
Never, we encourage you to pay off your loan as soon as possible.
What if I have questions about my account or need answers to general information?
You may e-mail us at customerservice@sosloans.com with any questions at any time. You can call S.O.S. Loans' customer service department at 1-800-503-6648, Monday through Friday, from 9:00 AM to 5:00 PM Pacific Time.
What are mobile alerts and how can I sign up for them?
If you are on the go and do not have access to a computer, we can send text (SMS) message(s) to your mobile phone regarding :
- Approval of your loan
- Funding details
- Upcoming payment reminders
- Any other important message regarding your loan
You can sign up for mobile alerts in two ways. First, during your initial application click the Mobile Phone Alerts box and enter your mobile phone carrier and follow the steps. Or if you are an existing S.O.S. Loans customer you can go to the LOGIN page, log into your account and follow the simple steps.
Please note that your mobile carrier's text messaging charges may apply. S.O.S. Loans does not share information to any third-parties, and you will not receive any solicitations other than the alerts described above. You may cancel these alerts at anytime by e-mailing us at: mobilealerts@sosloans.com or call us toll free at: 1-800-503-6648.
Please note this is an optional service and is not required to obtain a loan with S.O.S. Loans.
What steps can I take to ensure the security of my account information?
There are several things you can do to protect your account information:
- Never reveal user name or password to anyone.
- Always log off of the web site and close your browser before leaving your computer for an extended period of time.
- Always log off of the web site before accessing other web sites. We also recommend closing and opening a new browser window before accessing other web sites.
How can I prevent fraud?
S.O.S Loans will NEVER ask you for private financial information by sending you an e-mail. If you receive an e-mail that appears to be from S.O.S. Loans asking for personal information of any kind, please DO NOT respond. Instead, forward the e-mail to customerservice@sosloans.com so we can take appropriate measures to protect our borrowers.
Finally, NEVER click on e-mail links that request personal information. Do not click on a link embedded within any potentially suspicious e-mail, especially if the e-mail requests personal information. Instead, try starting a new internet session with your browser, typing the web address of the link into the address bar, and pressing 'Enter' to be sure you are directed to a legitimate website.
How can I prevent being a victim of identity theft?
Identity thieves acquire personal information by outright theft, hacking a computer, making a phone call, stealing mail, or sorting through trash for credit card offers. Here are a few ways to avoid becoming a victim:
Check your credit report annually. To request your credit report, contact one of the three credit reporting agencies at:
- Equifax — www.equifax.com or 1-800-685-1111
- Experian — www.experian.com or 1-888-397-3742
- Trans Union — www.transunion.com or 1-877-322-8228
These three national credit reporting agencies sponsor www.annualcreditreport.com, where you can request copies of your credit report from all three reporting agencies at one time.
- Review your bills and statements on a regular basis for any unusual activity and report any discrepancies immediately.
- Guard your mail and trash from theft.
- Shred any financial solicitations or other bank statements before disposing of them.
- Report lost or stolen checks or credit/debit cards immediately.
- Notify your bank immediately of suspicious phone inquiries and emails such as those asking to verify personal account information.
- Keep your social security number safe and don't give it out unless you know the person or organization you are dealing with.
